This document is clearly about growth. Clearly, growth is not the only thing that matters. That said, any company that doesn’t have a client-first AND a growth mindset ultimately will eventually become irrelevant. For more on growth mindset, see Carel Dweck’s excellent book https://www.amazon.com/gp/product/0345472322/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0345472322&linkCode=as2&tag=farnamstreet-20&linkId=ZYKJHPHELN46AOWM We strongly believe that clients, whenever given the choice, prefer to buy…
